Rocky Point Resorts are becoming the talk of Arizona and bordering states. With the completion of resorts such as Sonoran Sea, Sonoran Spa, Bella Sirena, Princesa De Penasco, Las Palomas, Sonoran Sun, Las Gaviotas and Marina Pinacate tourists are coming from everywhere. Our review forum allows people to post their positive or negative experiences and the user can read about them and also make a Rocky Point Reservation. Puerto Penasco is growing and we hope to provide you with useful information about our beautiful town.
Reviews
October 19, 2008
Chilly Water! The resort is very clean, condos are great. The water in all the pools was like ice...way too cold for anyone to enjoy so the pools were empty. Security refused to bend the rules to let kids get in the hot tub since there was no other pool to enjoy...bunch of sticks in the mud! They started warming the pools on Thursday for the weekend guests...what are we?...we were high paying guests also. Pool Bar took orders and served food at your palapa...that was nice. Overall a nice visit...will definitely check on the pool situation next time.
October 09, 2008
Five Star Facilities, Three Star Service We stayed for three nights, and were completely impressed with the beautiful and nearly flawless accommodations, pools, and beaches. Because the accommodations and facilities are so wonderful, the flaws we did experience were unfortunately magnified because they seemed so out of place, comparatively - our room had no facecloths, and despite asking three times for these (twice being told \"I am sending someone up right away\"), we never received any. Also, there was a distinct shortage of toilet paper, with a couple of extra rolls arriving at our door well after we had been in bed for some time on the second night. Little things like no salt in the salt shaker, a broken toilet paper roll holder in the bathroom, and a sudden absence of any running water for about an hour one morning were not hugely annoying - they simply pointed out that this resort is relatively new and working out some \'bugs\' in the system. We will definitely come back - the price is unbeatable, and the friendly assistance of the restaurant staff in getting us a last-minute piece of birthday cake for our son, complete with a candle, more than made up for these minor glitches. We can only hope that Las Palomas keeps its VERY high value-for-money feel - what a bargain for a short, spur of the moment vacation away from our vacation in Phoenix.
September 26, 2008
Great resort; terrible service The resort is beautiful, the pools are fabulous, and the condos are very clean. The only downside is the service - don\'t expect any. The TV commercial that will play in your room says the \"concierge can accomodate any wish\". So untrue. I wanted to get a cake for my child\'s birthday. I could never even get a hold of the concierge and the front desk was totally unhelpful. When we asked for directions to town, the front desk person started drawing on a napkin, no street names, just random lines through the sand. Of course we got lost. Just don\'t expect any service from the hotel and your trip will be great. The pools make up for any lack of service!
August 26, 2008
The Condos are great at las Palomas We stayed at Las Palomas the second week of August 2008 and we were very happy with the resort, the service , the food and the overall environment
July 22, 2008
The Place is GREAT,The service SUCKS On the upside my room was nice and clean with all kinds of accomadations.The pools and beach all great within walking distance.On the down side the service is very poor.Don't expect the staff to come within the same day if you have any issues with your room.Check in and check out was horrible. If your on a budget then go to the super market in town within 5 mins-10 mins from resort to stock up on breakfast & lunch. Then splurge on dinner!We saved SOOO much on doing this:)I look forward to coming back to Puerto Penasco but not to this resort.
July 21, 2008
Great Resort I just got back from a stay at the Las Palomas. The only bad thing was the wait in line while checking in...A little unorganized. The rest of the trip was wonderful! The room was way better than I ever expected, and the pools were awesome. I am planning to go back in a few weeks.
July 19, 2008
Frustration at it\'s best Check-in and Check-out system is a disaster!!! It tooks us 45 minutes to check-in and 1 hour and 15 minutes to check out. Front desk customer service was horrible. On one occassion my friend and I were left standing in the middle of addressing our issue. The employee just decided to step away without saying anything and helping another customer. It took him 20 minutes to come back and say that he had to take care of another issue. During check-in my friend was denied her room for the name on the reservation did not match her ID. Name on reservation was Martha and her name was Marissa. We had a confirmation number along with an ID with the same name, yet they did not seem to care. It took us more than an hour to check-in. We had to stay in line for 1 hour and 15 minutes just to check out, which I cannot understand why for all I needed to do is turn in keys. There were no additional charges or pending holds. The front desk customer service protocol must definately be revisited!!!!!!!!
July 19, 2008
FOOD AT THE POOL BAR OUR STAY WAS EXCELLENT !!! THE ROOM WAS SO NICE, THE PEOPLE THAT WORKED THERE WERE GREAT, THE POOL BAR HADE THE BEST PIZZA I HAVE EVER HAD IN MY LIFE, WE ARE GOING BACK SOON !!
July 17, 2008
Awesome time We had a awesome time, we stayed for 4 nights. 7/11/08
This was our first time at Las Palomas and we will stay there again and again. The condo was great, housekeeping was good. Workers were very pleasant and helpful.It was our 1st year Anniversay and it was truely a wonderful time. We have stayed at many of the other condos up and down the beach and we think by far this was the best so far.
Thank you for the wonderful experience.
July 13, 2008
WOW!!! Paradise... Way more than I expected... I wanted to get away for the week, and booked a stay at Las Palomas. I heard great reviews, and wanted a hotel type of vibe. I arrived, and was immediately impressed at the lobby. I felt like I was in Cabo at a 5 Star resort. (I did stay in the second phase) which is way better than the first phase. I met a friend who was staying in phase one, and there was no comparison between the condo, that she stayed at, and mine. Apparently phase 1 condos weren\'t didn\'t have as high quality finishes as phase two. Yet they are the same price. The pools were gorgeous. There were too many pools to count. The only negative I could think of was that there is still construction going on for phase 3. If you want a quick getaway definitely come to Rocky Point. The condo I stayed in was beautifully furnished. When I come back I am for sure going to request the same one.
June 27, 2008
We enjoyed it so much. Our vacation was truly a delight. The resort has a wonderful family atmosphere. The convenience of having the pools and the palapas by the beach made all of us (a party of 28) enjoy our stay. We missed having more options of on-site restaurants, but we saw a sushi bar and a deli are on their way, which will definitely encourage us to go back.
June 26, 2008
Nice Condo but.... We had a nice sunday at the condo, but on Monday they had a water break so we were without water for 8 hours. We heard through others that this also happended two weeks prior. So beware you may have a day without water. Another thing, they don't provide you with rafts for the lazy river anymore. This was another inconvenience. Last years stay was by far a more relaxing stay than this summer. Just go prepared with extra water and rafts/tubes. And then at check out, the front desk didn't even apologize for the inconveniences.
June 23, 2008
great great stay. awesome!!!!!!!!!!!!
June 16, 2008
happy but..... We really enjoyed our stay at Palomas.Until it was time to check out. We had put down a 150 dollar deposit in cash that we were told was going to our account. For some reason we did not get a reciept so when it was time to check out they had no record that we had left that money. Okay I would say it is our fault but the couple we were traveling with, it also happened to them. So we are just letting people know don't be too trusting and ask for a reciept even if they say it is going towards your account. You would expect more from a 5 star resort. When something like that happens it just ruins the whole experiance. Just be careful with your money we all work hard for it.
June 13, 2008
NOT full service Beach towels are supposed to be provided by the resort. You show a card, and get the amount of towels registered for your condo. Our first trip to the pool/beach, we were informed they were out of towels! We had to drip dry. Our condo was oceanfront and overlooked the pool/beach. The resort has a sound system used daily to entice guests into lotteries and games - very annoying and far from relaxing. Be warned, you cannot charge food, drinks or services to your condo.
May 20, 2008
resorts my dates are july 4th to july 7th thank you .
May 04, 2008
Excellente!!!!!! Chido Chido!!!!! Labor Day Weekend 2007; This was our first experience @ this hotel and it was one of the best experiences we've ever had! The location is great and the Ocean View was perfect! All the pools and activites at the hotel were fun and exciting! Our family had a great time, so much that we plan to stay at the same hotel on 4th of July weekend!!:)
September 17, 2007
Awesome! It was an incredilbe experience to stay at the Las Palomas. I highly recommend this resort to anyone with kids, or just going as a couple this is the place to go. The restrauant food is wonderful.
September 06, 2007
Excellente Family and friends stayed here in late October for a weekend reunion. We were all amazed at the quality of this resort tucked away on Sandy beach in this little fishing town. The entire group have been visiting Rocky Point for over 30 years. We normally stay at Los Conchas in a house, but plans fell through for this trip...so we called reservation at the point and got 3 places at Los Palomas; 1bd/1ba, 2bd/2ba & 3bd/2ba. All condos were amazing! Decorated better than our own homes in scottsdale, I tell you! And the 3bd condo had a great patio that was huge! The rooms were all lightly cleaned daily, which was a nice touch. Because of the heat (106 degrees) we spent most of the time in the neverending pool. This pool facility was very accomidating; There was a graduated entry pool for the babies, a lazy river with pleanty of tubes for eveyone, and a huge pool with a swim up bar. We comfortably spent our days down by the pool everyday! There is also bbq's and hammocks down in the pool area. We brought a jet-ski and had no problem, and more than enough help, putting it in the ocean. This place is easily 5 stars...or 5 sombreros! The only drawback is the expensive pricetag, but you have to pay for this kind of service.
September 05, 2007
Las Palomas This resort is beautiful. It has various swimming pools, which includes a "lazy river" swimming pool and swim up bar. There were a lot of young (around 21-30) at the swim up bar, so I don't recommend that swimming pool if you have young kids, but there are other pools for the kids to go to, including a water slide and kiddy pool. Everything is new and in perfect condition, very clean. The staff was friendly and attentive througout the resort, always smiling and offering us drinks when we were lounging. I will chose Las Palomas again. It was the best resort from all the ones I've gone to in the past.
July 26, 2007
Opalo 201 We were most impressed with the overall resort. It had plenty of amenties and the service as good overall. The front desk did state that they would do things (such as light a gas grill for me) which took far too long. But overall, we felt safe, and the beach, ocean, pools and service was great. We will definitely go again. One warning in this specific room, the patio furniture is rusted from the humidity and ruined several shirts and towels that we left out to dry. This is not a reflection on the resort, rather a poor judgement from the owners not to use plastic furniture or something other than metal that caused oxidation. The selection of restaurants was poor in terms of price and selection. We took steak, and pork chops, etc and cooked on their grills, but if you don't you could end up spending a small fortune if you are foolish enough to eat at the resort. Venture out into the city and enjoy Mexican food and a much cheaper price. Also, for a little humor and family entertainment their is a small aquarium about 20 min from the resort for only $3 to go in. It isnt impressive but something for the kids to see. Overall we loved it.
July 26, 2007
Great location!! We just got back from our first trip to Rocky Point, and what a great experience it was. We stayed in unit A102,which had direct access to the pool area and an over sized balcony (great for families). The condo was nicely decorated and very clean. I would definitly recommend it. The grounds are very clean and the beach was wonderful. I was very impressed with the fact that you were never over whelmed with locals trying to sell you things on the beach. Overall I would say it was a great trip and we will be back to stay at this property again and again!!!
July 23, 2007
Very nice resort Condo:
Our party included 2 adults and 5 kids so we stayed in a 3 bedroom / 3 bath suite in the Ruby Building (building C). It was furnished like a show room and it included 2 master bedrooms with gorgeous baths and a smaller room set up with two small twins.
Keep in mind that since these are all privately owned, they are furnished uniquely by owners personal tastes.
Food: We were surprised at the lack of restaurants. There was one and it was VERY expensive. After the first night took most of our $, we went to the closest town where Revoluccion and Constitucion Streets are and found some taco stands were. We ate like royalty for $20! We didn't know until the last night of our stay that you could follow Benito Juarez Blvd to the old Port area where there were many more choices and fun shopping. That is what we have to look forward to next time!
Pool/Beach: The pools and lazy river were great but I would recommend to bring your own tube. There were very few and if you weren't there to claim yours by 8 a.m. you didn't get one. The beach had the softest sand I ever felt-softer than Hawaii or Cancun. Many shells could be found by collectors in the evening, especially in the area near where new building is happening. Bring a flashlight to explore along the shore line when the tide is low at night.
My rating: I rated lower than best since I spent too many hours waiting for towel and maid service. They recorded that our room was cleaned but it wasn't and it took 4 phone calls to the front desk (and 2 hours) to get clean towels to shower. Also I was not expecting there to be no food there, which put us out.
July 06, 2007
THE BEST RESORT EVER IT WAS A VERY ENJOYABLE STAY. PERFECT FOR FAMILIES AND COUPLES. HAS A WONDERFUL WATER SLIDE AND SOME SORT OF LAZY RIVER. MY FAMILY AND I HAVE BEEN TO MANY OTHER RESORTS BEFORE AND THIS ONE EXCEEDS ALL OF THEM. ROOMS WERE OUTSTANDING. KITCHEN HAS EVERYTHING AND MORE YOU NEED WITH HIGH END APPLIANCES. BEDS WERE EXTREMELY COMFORTABLE.THERE IS A TOWEL SERVICE WHICH IS A NICE PLUS.VERY ROMANTIC SETTING.FAMILIES WIL LOVE IT AND SO WILL COUPLES. BEACH WAS BEAUTIFUL. MY FAMILY LOVED IT AND WOULD RECOMMEND IT TO ANYONE. BETTER THAN ANY OTHER PLACE IN MEXICO AND THE BEST RESORT YOU WILL EVER STAY AT.STAY AT THE AS PALOMAS.
July 01, 2007
Rubi 707 is great excellent decor and great view. Owners take great care and pride and seem to think of the little stuff like coffee and tea being available.
May 21, 2007
Opalo #108 We have stayed at most of the resorts on Sandy Beach and Las Palomas is by far the best. The staff was 100% professional and made us feel welcome at all times. I will not stay any where else in RP. Our unit was a 3B3B and slept 8, however the living room did not make out in to a bed and it made it a little tight for 8 adults. This is the only resort I would recommend. We were so pleased we are taking the kids and other families back in 3 weeks. I wish I would have known about these a couple years ago, I would be an owner instead of a renter. Highly recommended for singles and families. Lots of things to do.
May 16, 2007
Las Palomas unit Just returned from Las Palomas -- 3rd unit we've rented there. This was the best one! Comfortably and more than adequately furnished -- largescreen hdtv, tvs in every room, comfortable beds, enough beds to accomodate a family of 8, and situated near enough to the pools. Kitchen was stocked with enough dishes and all was in excellent condition. The prior 2 units we had rented at Las Palomas were not furnished well and one didn't even have a working tv -- we were dubious about going back to Las Palomas because of this. After this trip, however, if we could get the unit we just had every time, we'd always return to Las Palomas. We go to Rocky Point several times a year. Our kids love the lazy river and pools at Las Palomas.
February 21, 2007
Great Place to stay but watch the slippery concrete This was an awesome place to stay and well worth the money. The only problem i have is the SLIPPERY CONCRETE near the pool area where I had seen at least 2 children wipe out. Its a bit too much concrete in my opinion for an area, but maybe they will change that soon.
January 01, 2007
The next cancun! I just got back from my stay at Las Palomas. It was like a 5 star resort. I was shocked. Everything was great..the swim up bar, the pools, spas, restraunt, etc. The condo was decorated like a model home. The service needs some work but is good service for Mexico. I think in five years this place will be the next Cancun. I can't wait to return.
December 13, 2006
5 star in 5 more years Our friends and us stayed at Las Palomas in a 2bd 2ba, in Dec. and while the condo was beautifully decorated and the view was great, the resort has a ways to go to get to the resort quality we are used to. The grounds were okay, but the construction took away from the first impression, and the pools, bar one, are not heated at this time of year which we found odd for such a "nice place". They offer maid service in their advertisement, however the maid did not show up until we called, and even when we specified a time for them to come in, the room was not cleaned while we were out, instead we had to call again. The restaurant is mostly American style food, again, odd for being in Mexico. We were very disappointed in that and the fact that in their add they boast of 12 restaurants when really there is only 1. There is going to be 12 when the 8 year project is completed, (in 5 more years), so maybe in 5 years, it will be a five star. They need to follow the example of some other well managed resorts, if they are to get there.
November 21, 2006
amazing LAS PALOMAS IS AMAZING I HAD A WONDERFUL TIME THERE
MY HONEY MOON WAS THERE THE STAFF IS REALLY GREAT
WE STAY ON A 2 BEDROOM 2B B1003 IS BEAUTIFUL FURNITURES
November 15, 2006
Las Palomas delivers Spent a recent November weekend with the wife at Las Palomas, our first visit to the property. Had a one-bedroom unit on the second floor of building E.
Overall, we were very impressed by everything. The room was impeccably decorated, hardly used, and immaculately clean. Great views of the ocean & pool/courtyard from the second floor balcony. Only negative is on the door/entrance side, a lot of noise during the day from the construction site next door. All of building E may not be your quitest bet, for that reason.
The pools were very clean & well-maintained. Perfect water temperature in the pool & hot tub.
The beach area is patrolled, groomed & well-maintained. They even keep vendors a distance away, should you not want to be disturbed.
Staff was first-rate; everywhere, working all the time. Very polite, knowledgeable, and professional. The only bad apple I encountered was a pool-bar bartender who kept not wanting to bring me my change. Hmmm.
We ate at the restaraunt/bar for late night dessert & coffee, as well as breakfast one morning. Again, first-class service & food all the way.
Without a doubt, the ONLY world-class resort in Puerto Penasco. Think "The Phoenician" on the beach. Wouldn't stay anywhere else from now on.
"Reservations at The Point" also did a great job getting me a room on short notice, with excellent follow-up & communication along the way. They went the extra mile, and I will use them again.
September 05, 2006
AMAZING EXPERIENCE MY FAMILY AND I HAD THE MOST AMAZING VACATIONS HERE AT LAS PALOMAS FROM SWIMMING IN THE POOL TO TAKING A WALK THROUGH THE SANDY BEACH IT WAS JUST THE MOST INCREDIBLE EXPERIENCE WE LOVED IT AND WE WILL BE COMING BACK SOON
August 15, 2006
amazed I was there in June 2006. Its by far the nicest resort in rocky point. The food and decor are unparalleled. The one thing this place needs is a gym. I am going back tomorrow and i am excited for the view.
December 17, 2005
las palomas is so perfect we bought our own condo there! Las Palomas is spectacular,from beautiful sandy beach to the swim up bar and the fun water slide for the kids. The condos are equipped with state of the art appliances and are so clean! We are buying our own two bed condo due for completion in Nov.2006 but in the mean time continue to rent and enjoy the ultimate Rocky Point vacation! Did I mention the brand new gym,19 hole golf course ,underground parking and soon to be on site medical facility? All this only four hours from Phoenix!
September 14, 2005
STAY AT THE LAS PALOMAS I JUST WANTED TO LET EVERYBODY KNOW ABOUT MY RECENT STAY AT THE LAS PALOMAS RESORT. MY FAMILY CONSISTING OF MYSELF, WIFE, AND FOUR KIDS HAD ONE OF, IF NOT THE BEST TIME AT THIS RESORT AND WE HAVE STAYED AT FOUR OF THE SANDY BEACH RESORTS.DONT GET ME WRONG, WE LOVE THEM ALL, BUT I THINK THIS IS THE BEST IN OUR OPINION. EVERYTHING FROM THE STAFF ,POOLSIDE BAR AND EASY ACCESS TO THE BEACH, MADE THIS PLACE MOST ENJOYABLE. I THINK THE KIDS AGREE THEY ENJOYED THE POOL MOST OF ALL WITH ITS BEAUTIFUL WATER SLIDE, KEPT THEM BUSY FOR HOURS.
THE CONDO ITSELF HAD EVERY AMMENITY WE NEEDED FOR OUR FAMILY. IT WAS DECORATED PROFESSIONALLY AND HAD SPECTACULAR VIEWS.I HIGHLY RECOMMEND THIS RESORT TO ANYBODY PLANNING A TRIP TO ROCKY POINT. YOU WILL NOT BE SORRY.
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